Ordering Process

There is a minimum order amount of $75, and all product prices include the cost of packaging and shipping to your community of choice, with Nutrition North Subsidy applied. Feel free to see the details at www.nutritionnorthcanada.gc.ca and in the About section.

  1. Once you choose your community, browse our store and select your items from our home page or product category pages, and add to cart. 

  2. After selecting all of your desired items, click check out in the top corner of your screen.

  3. At the checkout page, you can increase your quantities. Make sure your order amount adds up to $75 and check out.

  4. Add in your contact information and shipping details.

  5. At the payment page, enter your credit card details or follow the instructions for paying with EMT.

  6. Finish your order and an email will be sent to you confirming your order.

  7. You can place your order with us at any time. For orders placed on Thursday, Friday, or over the weekend, we will prepare and package your items and ensure they are delivered to the airline on Monday, For orders made on Monday, Tuesday, or Wednesday, the same process will occur, with delivery to the airline on Thursday. 

  8. After processing, a waybill will be issued thought our airline partner. The airline will then ensure that your order is place on the next available flight to Iqaluit. If Iqaluit is not your final destination, the airline will transfer your order to the next available flight headed to your final community

  9. Once the products land in your community, you will be contacted by an Agent for pick up. 

If you have any questions, please feel free to contact an Arctic Fresh representative through our Contact page