Ordering Process

There is a minimum order amount of $125. Product prices include packaging and shipping to your selected community, with eligible Nutrition North Canada support reflected where applicable.

Before you order

Choose your community first so Arctic Fresh can show pricing and shipping information for your destination. You can learn more about Nutrition North Canada at www.nutritionnorthcanada.gc.ca and in our About section.

How to place an order

  1. Choose your community. Browse from the home page or product category pages and add items to your cart.
  2. Review your cart. After selecting your items, click checkout and make sure your order reaches the $125 minimum.
  3. Enter your details. Add your contact information and shipping details.
  4. Complete payment. Pay by credit card or follow the instructions for EMT.
  5. Watch for confirmation. A confirmation email will be sent after your order is complete.

Shipping and pickup

Orders placed Thursday, Friday, or over the weekend are prepared and delivered to the airline on Monday. Orders placed Monday, Tuesday, or Wednesday are prepared and delivered to the airline on Thursday.

After processing, a waybill is issued through our airline partner. Your order is sent to Iqaluit, then transferred to the next available flight headed to your community when needed.

Once the products land in your community, a local agent will contact you for pickup.

Need help?

Please contact an Arctic Fresh representative through our Contact page.